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National Zoo of Malaysia Admission Tickets

Headout is an authorized and trusted partner of the venue, offering curated experiences to enjoy this attraction. This is not the venue's website.




Pandas at Zoo Negara's Panda Conservation Centre, Kuala Lumpur, Malaysia.
Panda at Zoo Negara's Panda Conservation Centre, Kuala Lumpur, Malaysia.
Pandas at Zoo Negara's Panda Conservation Centre, Kuala Lumpur, Malaysia.
Family exploring Zoo Negara with panda exhibit, part of Combo: Sunway Lagoon Theme Park + Zoo Negara & Panda Conservation Centre Tickets, Kuala Lumpur, Malaysia.
Pandas at Zoo Negara's Panda Conservation Centre, Kuala Lumpur, Malaysia.
Panda at Zoo Negara's Panda Conservation Centre, Kuala Lumpur, Malaysia.
Family enjoying a day at the Combo: Sunway Lagoon Theme Park and Zoo Negara & Panda Conservation Centre in Kuala Lumpur, Malaysia
Panda at Zoo Negara's Panda Conservation Centre, Kuala Lumpur, Malaysia.
Family enjoying a day at the Combo: Sunway Lagoon Theme Park and Zoo Negara & Panda Conservation Centre in Kuala Lumpur, Malaysia
Visitors observing pandas at Zoo Negara, Kuala Lumpur, part of the Sunway Lagoon and Zoo Negara combo tour.
Pandas at Zoo Negara's Panda Conservation Centre, Kuala Lumpur, Malaysia.
Panda at Zoo Negara's Panda Conservation Centre, Kuala Lumpur, Malaysia.
Pandas at Zoo Negara's Panda Conservation Centre, Kuala Lumpur, Malaysia.
Family exploring Zoo Negara with panda exhibit, part of Combo: Sunway Lagoon Theme Park + Zoo Negara & Panda Conservation Centre Tickets, Kuala Lumpur, Malaysia.
Pandas at Zoo Negara's Panda Conservation Centre, Kuala Lumpur, Malaysia.
Panda at Zoo Negara's Panda Conservation Centre, Kuala Lumpur, Malaysia.
Family enjoying a day at the Combo: Sunway Lagoon Theme Park and Zoo Negara & Panda Conservation Centre in Kuala Lumpur, Malaysia
Panda at Zoo Negara's Panda Conservation Centre, Kuala Lumpur, Malaysia.
Family enjoying a day at the Combo: Sunway Lagoon Theme Park and Zoo Negara & Panda Conservation Centre in Kuala Lumpur, Malaysia
Visitors observing pandas at Zoo Negara, Kuala Lumpur, part of the Sunway Lagoon and Zoo Negara combo tour.
Pandas at Zoo Negara's Panda Conservation Centre, Kuala Lumpur, Malaysia.
Panda at Zoo Negara's Panda Conservation Centre, Kuala Lumpur, Malaysia.
Pandas at Zoo Negara's Panda Conservation Centre, Kuala Lumpur, Malaysia.
Family exploring Zoo Negara with panda exhibit, part of Combo: Sunway Lagoon Theme Park + Zoo Negara & Panda Conservation Centre Tickets, Kuala Lumpur, Malaysia.
Pandas at Zoo Negara's Panda Conservation Centre, Kuala Lumpur, Malaysia.
Panda at Zoo Negara's Panda Conservation Centre, Kuala Lumpur, Malaysia.
Family enjoying a day at the Combo: Sunway Lagoon Theme Park and Zoo Negara & Panda Conservation Centre in Kuala Lumpur, Malaysia
Panda at Zoo Negara's Panda Conservation Centre, Kuala Lumpur, Malaysia.
Family enjoying a day at the Combo: Sunway Lagoon Theme Park and Zoo Negara & Panda Conservation Centre in Kuala Lumpur, Malaysia
Visitors observing pandas at Zoo Negara, Kuala Lumpur, part of the Sunway Lagoon and Zoo Negara combo tour.
Tickets
4.3(1.6K)

Zoo Negara & Panda Conservation Centre Tickets

from MYR 45
MYR 39

13% off

Instant confirmation
Mobile ticket
Flexible duration
  • Make your way to Zoo Negara, Malaysia's National Zoo, for a perfect retreat to reconnect and find peace with nature – perfect for kids and adults alike.
  • Stroll your way across the various zones, waving at 476 species of mammals, birds, reptiles, amphibians, and fish (a total of 5000+ animals!).
  • Visit the Panda Centre, Reptile House, Bear Complex, Savannah Walk, the Mammal Kingdom, and more to see animals of all shapes and sizes.
  • Don't miss Malaysia's famed giant pandas, Xing Xing and Lang Lang, at the Conservation Centre. Only 22 countries worldwide host these adorable animals!
  • Immerse yourself in animal shows and feeding shows for an educational and entertaining adventure. Plus, learn about the zoo's conservation efforts.
  • Make your way to Zoo Negara, Malaysia's National Zoo, for a perfect retreat to reconnect and find peace with nature – perfect for kids and adults alike.
  • Stroll your way across the various zones, waving at 476 species of mammals, birds, reptiles, amphibians, and fish (a total of 5000+ animals!).
  • Visit the Panda Centre, Reptile House, Bear Complex, Savannah Walk, the Mammal Kingdom, and more to see animals of all shapes and sizes.
  • Don't miss Malaysia's famed giant pandas, Xing Xing and Lang Lang, at the Conservation Centre. Only 22 countries worldwide host these adorable animals!
  • Immerse yourself in animal shows and feeding shows for an educational and entertaining adventure. Plus, learn about the zoo's conservation efforts.

Inclusions

  • Admission into Zoo Negara
  • Admission to the Giant Panda Conservation Centre
  • Access to animal shows
  • Free WiFi

Exclusions

  • Transfers
  • Click here for the zoo map
  • Guests must make their reservations one day in advance; same-day bookings will not be accepted at the venue.
  • Animal shows take place at 11am & 3pm from Sat to Thu.
  • This attraction is accessible for wheelchair and stroller users, available to rent on a first-come first-serve basis.
  • These tickets can't be cancelled or rescheduled.
Reviews
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4.3
1.6K ratings
964
459
85
46
81
What our guests say
reviewer
Khairul-Anuar
Jan 2024Verified booking
3/5

There's nothing very interesting compared to the Malacca zoo..more just the pandas... Most animals are skinny. Too pack of pounds is the reason for unattractiveness. Many places can not be passed... Maybe next time go not during the public holiday just satisfied ... parking is quite pathetic.... far ... roadside.... phone charge rm10...

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reviewer
Siti
Sep 2024Verified booking
5/5

Best and Very fun

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reviewer
KATHEERAVAN
Sep 2024Verified booking
5/5

The lion the tiger and the giraffe

reviewer
NURUL
Sep 2024Verified booking
5/5

Fast and easy. No need for long queue.

reviewer
Tan
Jul 2024Verified booking
4/5

Clean areas and lots of shelters for resting after walked around the zoo

review media 0
reviewer
Baba
Dec 2023Verified booking
5/5

Amazing experience! We really enjoyed. Recomand!!!

reviewer
Mohamad
Dec 2023Verified booking
5/5

Very big and variety of animals. A bit hot but worth it

reviewer
Hung
Dec 2023Verified booking
5/5

Children have so much fun can see the animals that haven been seen before🤩🥰

reviewer
Babu
Dec 2023Verified booking
4/5

Activity was average. Booking experience was awesome/flawless.

reviewer
Charisma
Nov 2024Verified booking
3/5

reviewer
Adhavan
Nov 2024Verified booking
5/5

reviewer
Mohd
Nov 2024Verified booking
4/5

reviewer
Mohd
Oct 2024Verified booking
5/5

reviewer
Jee
Sep 2024Verified booking
4/5

reviewer
TAY
Sep 2024Verified booking
5/5

reviewer
Saju
Sep 2024Verified booking
5/5

reviewer
Nur
Sep 2024Verified booking
5/5

reviewer
Twinkle
Sep 2024Verified booking
3/5

reviewer
Tan
Aug 2024Verified booking
5/5

reviewer
Ahmed
Aug 2024Verified booking
5/5

reviewer
Sanolia
Aug 2024Verified booking
5/5

reviewer
Headout Guest
Aug 2024Verified booking
5/5

reviewer
Headout Guest
Aug 2024Verified booking
5/5

reviewer
MUHAMMAD
Aug 2024Verified booking
5/5

reviewer
Headout Guest
Aug 2024Verified booking
5/5

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Petrosains Discovery Center exhibits and Zoo Negara entrance in Kuala Lumpur.
Petrosains Discovery Center exhibits and Zoo Negara entrance in Kuala Lumpur.
Petrosains interactive exhibit and Zoo Negara wildlife scene in Kuala Lumpur combo tour.
Visitors exploring an interactive exhibit at Petrosains, The Discovery Center, Kuala Lumpur.
Petrosains exhibits and Zoo Negara wildlife in Kuala Lumpur combo tour.
Petrosains Discovery Center exhibits and Zoo Negara entrance, Kuala Lumpur.
Petrosains exhibits and Zoo Negara wildlife in Kuala Lumpur combo tour.
Petrosains Discovery Center interactive exhibit with visitors in Kuala Lumpur, Malaysia.
Petrosains exhibits and Zoo Negara wildlife in Kuala Lumpur combo tour.
Petrosains exhibits and Zoo Negara wildlife in Kuala Lumpur tour package.
Petrosains Discovery Center exhibits and Zoo Negara entrance in Kuala Lumpur.
Petrosains Discovery Center exhibits and Zoo Negara entrance in Kuala Lumpur.
Petrosains interactive exhibit and Zoo Negara wildlife scene in Kuala Lumpur combo tour.
Visitors exploring an interactive exhibit at Petrosains, The Discovery Center, Kuala Lumpur.
Petrosains exhibits and Zoo Negara wildlife in Kuala Lumpur combo tour.
Petrosains Discovery Center exhibits and Zoo Negara entrance, Kuala Lumpur.
Petrosains exhibits and Zoo Negara wildlife in Kuala Lumpur combo tour.
Petrosains Discovery Center interactive exhibit with visitors in Kuala Lumpur, Malaysia.
Petrosains exhibits and Zoo Negara wildlife in Kuala Lumpur combo tour.
Petrosains exhibits and Zoo Negara wildlife in Kuala Lumpur tour package.
Petrosains Discovery Center exhibits and Zoo Negara entrance in Kuala Lumpur.
Petrosains Discovery Center exhibits and Zoo Negara entrance in Kuala Lumpur.
Petrosains interactive exhibit and Zoo Negara wildlife scene in Kuala Lumpur combo tour.
Visitors exploring an interactive exhibit at Petrosains, The Discovery Center, Kuala Lumpur.
Petrosains exhibits and Zoo Negara wildlife in Kuala Lumpur combo tour.
Petrosains Discovery Center exhibits and Zoo Negara entrance, Kuala Lumpur.
Petrosains exhibits and Zoo Negara wildlife in Kuala Lumpur combo tour.
Petrosains Discovery Center interactive exhibit with visitors in Kuala Lumpur, Malaysia.
Petrosains exhibits and Zoo Negara wildlife in Kuala Lumpur combo tour.
Petrosains exhibits and Zoo Negara wildlife in Kuala Lumpur tour package.
Combos
4.4(2.3K)

Combo (Save 14%): Petrosains, The Discovery Centre + Zoo Negara Tickets

from MYR 67
MYR 57.90

14% off

Instant confirmation
Mobile ticket

Science meets wildlife with this super-saver combo ticket to Zoo Negara and Petrosains

  • Discover Malaysia’s rich wildlife and interactive science in a single trip — a perfect day out for animal lovers and science fans alike.
  • Meet over 5,000 animals at Zoo Negara, including 476 species across zones like the Reptile House, Bear Complex, and Mammal Kingdom.
  • Visit Malaysia’s famous giant pandas, Xing Xing and Liang Liang, at the Conservation Centre—a rare sight, as only 22 countries host these gentle giants.
  • Explore 11 exhibits at Petrosains, from the Dark Ride through Malaysia’s landscapes to interactive zones like Nano World and the F1 simulator.

Science meets wildlife with this super-saver combo ticket to Zoo Negara and Petrosains

  • Discover Malaysia’s rich wildlife and interactive science in a single trip — a perfect day out for animal lovers and science fans alike.
  • Meet over 5,000 animals at Zoo Negara, including 476 species across zones like the Reptile House, Bear Complex, and Mammal Kingdom.
  • Visit Malaysia’s famous giant pandas, Xing Xing and Liang Liang, at the Conservation Centre—a rare sight, as only 22 countries host these gentle giants.
  • Explore 11 exhibits at Petrosains, from the Dark Ride through Malaysia’s landscapes to interactive zones like Nano World and the F1 simulator.

Inclusions

Zoo Negara

  • Entry to Zoo Negara
  • Access to the Giant Panda Conservation Centre
  • Animal shows
  • Free WiFi

Petrosains, The Discovery Centre

  • Standard entry
  • Access to 11+ interactive exhibits

Exclusions

Petrosains, The Discovery Centre

  • Energy Capsule ride
  • Maker Studio

Zoo Negara

  • Transfers

Zoo Negara

Main zones

  • Panda Conservation Centre: Meet Malaysia’s beloved giant pandas, Xing Xing and Liang Liang, rare sights only found in 22 countries worldwide.
  • Reptile House: Explore a world of slithering snakes, exotic lizards, and more.
  • Bear Complex: Home to Malayan sun bears and Asiatic black bears in a cozy habitat.
  • Savannah Walk: Stroll through this African-inspired zone, spotting giraffes, zebras, and more.
  • Mammal Kingdom: See big cats, playful primates, and other mammals up close.
  • Aviary: Step into a lush paradise filled with colorful birds, from parrots to peacocks.
  • Aquatic Kingdom: Discover freshwater and saltwater fish, each tank a glimpse into the underwater world.

Petrosains, The Discovery Centre

Exhibits

  • Geotime Diorama: Step back in time with animatronic dinosaurs and ancient fossils.
  • Dark Ride: Take a scenic ride through Malaysia’s lush rainforests and oceans.
  • Molecule Nano World: Discover how tiny particles make a big impact in nanotech.
  • Space: Explore Malaysia’s journey into space and get a peek at NASA-inspired tech.
  • Oil Platform: Get a close-up look at oil extraction on a life-like rig.
  • SPARKZ: Play and learn with science-packed arcade games.
  • Speed: Feel the rush on an F1 racing simulator.
  • Explorasi: Fun, hands-on science activities for the little ones.
  • Music, Art & Science: Uncover the connections between art, sound, and science.

Zoo Negara

  • Map: Click here to view
  • Book your tickets at least one day in advance; same-day bookings are not accepted.
  • Catch the animal shows at 11am and 3pm from Saturday to Thursday.
  • The venue’s wheelchair and stroller accessible. Rentals are available on a first-come, first-served basis.

Petrosains, The Discovery Centre

  • Tip: Don’t miss the Molecule Nano World exhibit for hidden details—test your sharp eye by spotting the miniature molecules!
  • Facilities: Parking, lockers, wheelchair access, restrooms, baby care and parent resting rooms, prayer rooms, and a sick bay.
  • Tickets must be purchased at least 24 hours before your visit.
  • Food and beverages are not permitted inside.
  • These tickets can't be cancelled or rescheduled.
Reviews
How do we collect reviews?
Snapshots from our guests
4.4
2.3K ratings
1.4K
604
114
57
115
What our guests say
reviewer
Mohammed
Dec 2024Verified booking
5/5

Brilliant experience, kids loved the aquarium. The science centre was definitely cut above the rest i have been to so far, was amazing for kids. Could soend at least a min of 2hours there. Ticketing- was a bit sceptical, but it went quick and hassle free. Just needed the pdf qr code shown n that was scanned

reviewer
MASLYDIANA
Dec 2024Verified booking
3/5

The intention of going is not school leave, children will be able to fully experience playing games because they have been wanting to for a long time. Came all the way from Kedah. Apparently full with school groups. more on 2 or 3 schools. All games are full of school students. Children nak play forced to take time and many things can not play because full very with students. The toilet was also full with students. Probably my own fault for choosing the wrong date and time. 1st and last go petroscience.

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reviewer
NURUL
Nov 2024Verified booking
3/5

The overall experience was great.just the toilet is too smelly and poorly clean.food selection is limited due to large crowd.overall it was fun and exciting journey with the kids.

reviewer
Mohamad
Nov 2024Verified booking
4/5

Many beautiful parts are caused by lighting. Many interesting games too. Only complication is when buying online there is an extra rm10 fee.

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reviewer
Hernee
Oct 2024Verified booking
5/5

Tempat yang terbaik dikunjungi bersama anak² yang masih bersekolah. Dapat belajar banyak ilmu dan timba pengalaman yang berguna.

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reviewer
Ng
Sep 2024Verified booking
5/5

Ticket purchase was easy and entry to Petrosains was smooth. Fun experience with a lot of information and activities for the kids to learn & experience. Recommend.

reviewer
Izzatul
Sep 2024Verified booking
5/5

Petrosains the place you should go with your family. Even if youre alone, that place can cheer you up. I really enjoy my time there with all the activities.

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NOORHIDAYAT
Jul 2024Verified booking
3/5

Many new tech and knowledge for my kids. Put more games for kids to play like VR games, drone and others new games. Its better to put new site (to compare) with old tech and new tech. Its for kids to learn the journey and also put the names for the creator of new tech

reviewer
Roslina
Jul 2024Verified booking
5/5

All good. Could improve by having Petrosains staff to assist and monitor some areas, especially at excavator, F1 area etc so people queue accordingly and not create unnecessary issues for breaking queue. Overall it is awesome and informational experience, thks PetroSains Team 👍

reviewer
Norliyati
Jun 2024Verified booking
5/5

From the start of booking tickets to the entrance of the science center is very easy and no need to print tickets just point to scan the bar code. highly recommended to book tickets through headout ni.

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reviewer
Wan
Jun 2024Verified booking
5/5

With regards to the tickets. It was simple, the pdf attachment of the tickets made it easy 👍🏻 Experience on arrival was very fast with the use of QR code. The children ages 5-10 really enjoyed themselves with all the interactive exhibit. Our favourite was on the dinosaurs, space galleries, sciences etc

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Puteri
Jun 2024Verified booking
5/5

So convenience,, it so good n easy to access 😍😍😍😍😍😍😍😍😍😍

reviewer
nur
Jun 2024Verified booking
5/5

The entrance to Petrosains really smooth. Just need to show our tiket on our phone. And good to go.Super convinience for us with children.Thank you!

reviewer
Ahmad
Jun 2024Verified booking
5/5

Petrosians is amazing it's like an educational theme park Great for kids to early teens Food could be improved Attractions are fair

reviewer
Chua
Jun 2024Verified booking
5/5

Very easy to claim the entrance ticket. Just show the QR code to enter. Avoid long queue and be able to select my desire timing

reviewer
Turina
Jun 2024Verified booking
4/5

Easy to buy.. and just online.. this is my first time using online to buy ticket.. And as my expected, it easy.. No need to long que.. Just show the qr to the PIC and thru it..

reviewer
Siti
May 2024Verified booking
4/5

Easy just use the code given upon purchase. No queuing up to collect anything whatsoever. We spent 5 hours in total there. So many things to do and kids loved it. I was one really tired parent 😆

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reviewer
MUHAMMAD
May 2024Verified booking
5/5

All good Very helpful staff. more games for kids. For example the racing train video game for kids...

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reviewer
SHAHRUL
May 2024Verified booking
5/5

There is a lot that children can learn. Adding to our knowledge, mostly about science and the workings of oil extraction. Besides that, we can also learn about the role of Petronas in Formula 1.

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reviewer
Tang
Apr 2024Verified booking
5/5

petrosains was fun and interactive but might need to consider disinfect more frequently, volunteers can be more proactive in showing visitors what we can do with the exhibits and that will greatly improve vistors experiences

reviewer
Mohd
Mar 2024Verified booking
5/5

Everything was exciting. The kids love it. The ticketing was so easy if you bought it online so I didnt have to waste time in queing. I am so glad everything went well during our tour and we look forward for the next trip. The knowledge we gained in the trip is something special especially for the kids.

reviewer
Audrey
Mar 2024Verified booking
5/5

Ticketing was easy, it was wonderful to bring my kids to the place. It is recommended to buy online ticket here as it will cut off the long q.

reviewer
Surya
Feb 2024Verified booking
5/5

Our family had a wonderful day at Petrosains. All the activities were awesome. Our kids enjoyed all the activites there and they really loved it.

reviewer
Choo
Feb 2024Verified booking
5/5

Go in straight by scanning on the barcode. Super easy and no need line up for tickets. Wonderful place to visit especially for the kids

reviewer
Adi
Feb 2024Verified booking
4/5

It was amzing and the kids really enjoy most of the exibitions. Didnt expect it was crowded and the some of the kids didn't follow the queue.

Show more reviews
19279 - Kuala Lumpur - Combo (Save 18%) : Sunway Lagoon Theme Park Tickets + Zoo Negara Tickets - 21
View of the Zoo Negara
Tiger inside Zoo Negara
Waterslides at Sunway Lagoon Theme Park
Night park rides at Sunway Lagoon Theme Park
Transportation inside Zoo Negara
Panda inside Panda Conservation Centre
Flamingoes inside Zoo Negara
Zebras inside Zoo Negara
Shops inside Zoo Negara
19279 - Kuala Lumpur - Combo (Save 18%) : Sunway Lagoon Theme Park Tickets + Zoo Negara Tickets - 21
View of the Zoo Negara
Tiger inside Zoo Negara
Waterslides at Sunway Lagoon Theme Park
Night park rides at Sunway Lagoon Theme Park
Transportation inside Zoo Negara
Panda inside Panda Conservation Centre
Flamingoes inside Zoo Negara
Zebras inside Zoo Negara
Shops inside Zoo Negara
19279 - Kuala Lumpur - Combo (Save 18%) : Sunway Lagoon Theme Park Tickets + Zoo Negara Tickets - 21
View of the Zoo Negara
Tiger inside Zoo Negara
Waterslides at Sunway Lagoon Theme Park
Night park rides at Sunway Lagoon Theme Park
Transportation inside Zoo Negara
Panda inside Panda Conservation Centre
Flamingoes inside Zoo Negara
Zebras inside Zoo Negara
Shops inside Zoo Negara
Combos
4.6(2.9K)

Combo (Save 17%) : Sunway Lagoon Theme Park Tickets + Zoo Negara Tickets

from MYR 210
MYR 174.60

17% off

Mobile ticket
  • Save money on this exciting combo that gives you access to the thrills of Sunway Lagoon Park and the friendly residents of Zoo Negara.
  • Zoo Negara's key attractions: 140+ mammal species including primates, big cats, etc., birds from around the world, reptiles, fishes, amphibians, petting zoo, etc.
  • Visit adorable pandas at the Giant Panda Convention Centre, African Savanna animals, feed animals, ride trams, meet small animals, learn from zookeepers, and more.
  • Sunway Lagoon's main attractions: the world's largest water ride, white tiger exhibits, vertical drops, high-speed roller coasters, a wildlife park, haunted houses, etc.
  • Chill out in the lazy river, hop on fast-paced rides, or play with your kids in the family-friendly rides. Access the Night Park for free with these tickets.
  • Save money on this exciting combo that gives you access to the thrills of Sunway Lagoon Park and the friendly residents of Zoo Negara.
  • Zoo Negara's key attractions: 140+ mammal species including primates, big cats, etc., birds from around the world, reptiles, fishes, amphibians, petting zoo, etc.
  • Visit adorable pandas at the Giant Panda Convention Centre, African Savanna animals, feed animals, ride trams, meet small animals, learn from zookeepers, and more.
  • Sunway Lagoon's main attractions: the world's largest water ride, white tiger exhibits, vertical drops, high-speed roller coasters, a wildlife park, haunted houses, etc.
  • Chill out in the lazy river, hop on fast-paced rides, or play with your kids in the family-friendly rides. Access the Night Park for free with these tickets.

Inclusions

Sunway Lagoon Theme Park

  • Admission to Sunway Lagoon
  • Access to all rides and attractions
  • Complimentary access to Night Park

Zoo Negara

  • Admission into Zoo Negara
  • Admission to the Giant Panda Conservation Centre
  • Access to animal shows

Exclusions

Sunway Lagoon Theme Park

  • Access to pay-per-rides

Zoo Negara

Animal Exhibits

  • Mammal Kingdom: Over 140 species including big cats, primates, elephants, giraffes
  • Aviary: Colorful birds from around the world in natural habitats
  • Reptile House: Snakes, lizards, crocodiles and other reptiles
  • Amphibian House: Frogs, salamanders and other amphibians
  • Aquarium: Freshwater fish species from Malaysia and beyond
  • Children's World: Petting zoo with goats, rabbits, guinea pigs and more
  • Butterfly Park: Vibrant butterflies in a lush garden setting
  • Giant Panda Conservation Centre: Home to giant pandas Xing Xing and Liang Liang
  • Orang Utan Exhibit: Naturalistic habitat for critically endangered orangutans
  • Sun Bear Conservation Centre: Educational exhibit on the world's smallest bear species
  • Savanna Walk: African savanna animals including zebras, ostriches, antelopes

Activities and Experiences

  • Tram Rides: Guided tram tours through the zoo grounds
  • Animal Feeding: Opportunities to feed selected animals under staff supervision
  • Animal Encounters: Up-close meet-and-greet sessions with small animals
  • Zoo Keeper Talks: Educational talks and Q&A sessions with zoo keepers

Sunway Lagoon

6 zones

  • Amusement Park
  • Extreme Park
  • Wildlife Park
  • Water Park
  • Nickelodeon Lost Lagoon
  • Scream Park

Rides

  • Vuvuzela: World’s largest water ride
  • Waterplexx 5D: Multi-sensory water-based cinema
  • Surf Beach: Man-made surf beach
  • FlowRider: Surf simulator
  • Zambezi River: Lazy river
  • African Pythons: Twisting water slides
  • Congo Challenge: Multi-lane water slide race
  • Kalahari Kids: Water playground for children
  • Little Zimbabwe: Children’s water play area
  • Pirate’s Revenge: 360-degree pirate ship ride
  • Lost City of Gold Scream Coaster: Roller coaster
  • Tomahawk: Spinning ride
  • Grand Canyon River Rapids: River Rapids ride
  • Fun World: Family-friendly rides
  • Carousel: Classic merry-go-round
  • Apache Pots: Spinning teacup ride
  • Monsoon 360: High-speed water slide
  • Kubarango: Water slide with vertical drops
  • SpongeBob Splash Adventure: Interactive water playground
  • Primeval: Water slide with a prehistoric theme
  • Jungle Fury: Water slide with jungle theme

Wildlife Park

  • Wildlife Encounters: Interactive animal exhibits
  • Tiger Land: Tiger viewing area
  • Bird Savannah: Aviary with exotic birds
  • Pet Village: Petting zoo
  • Tree Top Walk: Elevated walkway through wildlife areas
  • Animal Show: Live animal performances

Extreme activities

  • Bungy Jump: High-altitude bungee jumping
  • G-Force X: Slingshot ride
  • Go-Kart: Go-kart racing
  • Paintball: Paintball arena
  • Flying Fox: Zipline
  • Archery: Archery range
  • ATV Adventure: All-terrain vehicle rides

Family-friendly activities

  • Explorer’s Trail: Adventure trail
  • Hippo Valley: Water play area for children

Night Park

  • Various zones with neon lights
  • Spectacular light and music shows
  • Pirate’s Revenge: 360-degree pirate ship ride
  • Lost City of Gold Scream Coaster: Roller coaster
  • Live fire performances
  • Themed Live Performances: Dance, music, and acrobatics shows
  • Glow-in-the-dark Zones: Interactive areas with glow-in-the-dark features
  • Photo Ops: Specially designed illuminated backgrounds and props
  • Food Stalls: Various food and beverage options
  • Night Market: Stalls selling souvenirs, snacks, and local crafts
  • DJ Performances: Live DJ music
  • Silent Disco: Headphone-based dance experience
  • Click here for a detailed map route.
  • Click here to know more about show and activity timings.

Horror experiences

  • Zombie Apocalypse: Enhanced horror experience
  • Ghostbusters Adventure Live!: Scary and immersive haunted attraction

Sunway Lagoon Theme Park

  • Tip: Keep in mind to check the timings of the multi-animal show at Wildlife Theatre.
  • Outside food, beverages, sharp items, unapproved floatation devices, and drones are not allowed.
  • An adult must accompany children below the age of 11 years.
  • Dress code: Modest swimsuit, short or long tight, and t-shirt
  • This experience is wheelchair and pram/stroller accessible.
  • Facilities: Lockers, first aid, lost and found, Prayer Room

Zoo Negara & Panda Conservation Centre

  • Tip: Visit the Bear Complex to see different species of bears in action.
  • Click here for the zoo map.
  • These tickets can't be cancelled or rescheduled.
Reviews
How do we collect reviews?
Snapshots from our guests
4.6
2.9K ratings
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What our guests say
reviewer
Bryce
Dec 2024Verified booking
3/5

For the sunway lagoon tickets, the ticket pdf was corrupted when uploaded to the app and email. They also seemed to be an older version/ wrong version of the ticket required for sunway lagoon. however the support team manage to get things working so all was fine in the end :)

reviewer
Sheilh
Oct 2024Verified booking
5/5

One of the best day spent while I was in Malaysia it would be Sunway Lagoon waterpark. Thrilling rides to exotic jungle trail you can find everything thing there. I would love to go there again...

reviewer
manfred
Aug 2024Verified booking
4/5

bought the tix from the website, waited for 20 mins before deciding to cancel it and get the refund which was allowed according to the email. 5 mins later got the tix and emailed them for any status on the refund but to no response

reviewer
Khadiga
Aug 2024Verified booking
5/5

The whole experience was wonderful,the games the food,the water park was amazing the kids enjoyed so much.also we booked the tickets through headout it was easy and reliable.

reviewer
Nipun
Jun 2024Verified booking
4/5

Many good rides were closed , even the big water pool is under maintenance and this was not mentioned under your website

reviewer
WASEEM
May 2024Verified booking
5/5

Sunway Lagoon Water Park in Kuala Lumpur offers an exhilarating and unforgettable experience for visitors of all ages. Boasting a diverse array of attractions, it caters to thrill-seekers and families alike. The meticulously maintained park features thrilling water slides, a relaxing wave pool, and a captivating man-made beach. Highlights include the Vuvuzela, the world's largest vortex ride, and the exhilarating Surf Beach, perfect for catching some waves. The attentive and friendly staff ensure a safe and enjoyable visit, while the variety of dining options provides delicious choices for every palate. The park's cleanliness and well-organized facilities add to the overall positive experience. Sunway Lagoon Water Park truly stands out as a top-notch destination, offering fun, adventure, and relaxation in a beautifully designed setting. It's a must-visit for anyone looking to beat the heat and have a fantastic day out in Kuala Lumpur.

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Khadheeja
May 2024Verified booking
5/5

Came across Headout while searching for tickets to Sunway Lagoon. Headout prices were the cheapest so booked tickets without reading reviews. Was a bit worried later after reading all the negative reviews but everything went so well with our booking I don't get the reason for all the negative reviews. We had a great experience with Headout and would highly recommend it. I am booking Aquaria KLCC tickets as well with Headouts which actually is the best offer I came across again. Thank you Headout

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Annette
Apr 2024Verified booking
5/5

Kids loves the Waterpark and rides , white tiger in wildlife park, crossing the suspension bridge. We will definitely come back again.

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Tracy
Apr 2024Verified booking
4/5

We didn't recieve our online tickets until 2 hours after I had paid for them. Sunway would not let us in, until we had the virtual tickets emailed to us. Even though I had paid for them and I had a reciept. Both the workers at Sunway and myself tried to contact Headout, but no one would answer the phone to recitfy the situation. It was an extremely frustrating experience. I understand that Headout is a third party, however we were directed to them, through the Sunway website. We had paid for a ticket until 11pm, but were informed that the park was closing at 6pm due to Ramadan. So we missed out on most of the activities/rides. This information should have been specified when we purchased the tickets. An extrememly disappointing experience - however - staff at Sunway were fantastic and there were no ques. Which made up for the frustrations at the beginning of the day. My advice - purchase tickets well before you go to Sunway and contact the staff at Sunway beforehand, to make sure you understand when they are closing or any information you may need to know on the day.

reviewer
Sachiko
Jan 2024Verified booking
5/5

Pool, Zoo, Amusement park, all in once!! Great place for both kids and adults. Not too crowded and awesome. Would love to back again.

reviewer
Maxime
Jan 2024Verified booking
4/5

1- The water park was ok even though they let me buy the skip the line ticket, whereas I was alone and so I had to wait a long time for someone agree to do it with me for a lot of attractions. They could have just been honest and told me there was no point in buying it! 2- The wild park was a disgrace! The lions and tigers seemed to be completely drugged, some of their fur was injured and torn off. Their cages were so tiny, it was really very very hard to see, I had tears in my eyes. A disgrace!! 3- All the attractions in the amusement park were closed because of the rain and when the rain stopped even after more than 2 hours dry they never re-open. Conclusions DON'T GO! The pool was nice but you can find it wherever you want. Do not participate in this mistreatment of animals.

reviewer
Muhammad
Jan 2024Verified booking
5/5

Very smooth process and the best prices i f you are purchasing from klook or sunway directly. I had to cancel 1 ticket out of 5 because one of the family members was feeling unwell and they canceled the ticket and issued the refund right away. The customer service team understood my concerns and resolved it.

reviewer
Mark
Jan 2024Verified booking
5/5

The experience was simple and easy! Not to mention the queues were small so we were able to go straigh Through.. would definitely book the same way again

reviewer
Khairul-Anuar
Jan 2024Verified booking
3/5

There's nothing very interesting compared to the Malacca zoo..more just the pandas... Most animals are skinny. Too pack of pounds is the reason for unattractiveness. Many places can not be passed... Maybe next time go not during the public holiday just satisfied ... parking is quite pathetic.... far ... roadside.... phone charge rm10...

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reviewer
Lucie
Jan 2024Verified booking
5/5

We loved the simplicity of the booking system and that there was a reminder email with tickets attached just before we went. The price was competitive, and with the extra discount felt the day was good value. Subway lagoon has something for everybody.my family particularly liked the water slides. The staff were friendly and although it was quiet which was a bonus everything was accessible.

reviewer
ROZIATY
Jan 2024Verified booking
5/5

Book sunway lagoon ticket for my family via headout. Easy checkout and get discount which is a bonus. Once in sunway lagoon, admission was fast and immediate. Our little family enjoy every moments in sunway lagoon, big waterpark we have been so far, there is a zoo as well.

reviewer
Niharika
Nov 2024Verified booking
5/5

Roller coaster is the best and adventurous ride .

reviewer
ALI
Nov 2024Verified booking
5/5

Kids park are very good and has many areas

reviewer
Joseph
Oct 2024Verified booking
5/5

I loved the slide where the floor opens and i fell into the tube

reviewer
Evelin
Oct 2024Verified booking
5/5

we had a great day On sunway lagoon, adults have fun there too!😍 8 hours disappeared quickly!

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Omer
Oct 2024Verified booking
3/5

The ti ket price included bight park and their night park was closed. I would like a refund

reviewer
Meeajane
Oct 2024Verified booking
4/5

The vortex was great but unfortunately the waves pool was out of order.

reviewer
Siti
Sep 2024Verified booking
5/5

Best and Very fun

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KATHEERAVAN
Sep 2024Verified booking
5/5

The lion the tiger and the giraffe

reviewer
NURUL
Sep 2024Verified booking
5/5

Fast and easy. No need for long queue.

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Zoo Negara

Zoo Negara Malaysia is run by The Malaysian Zoological Society, a non-governmental organization. Zoo Negara first opened its doors on November 14, 1963, and has since grown to become a famous zoo all over the world. Over 5137 specimens are housed in the zoo. Just 22 countries in the whole world have pandas at their zoos! This spot isn't just for fun, but your chance to learn about s about protecting our planet and the amazing animals on it. Over the years, the zoo has evolved into an outdoor event zoo, with over 90% of its species housed in vast exhibits with landscapes that reflect their natural habitat. Planning to visit this special zoo? Discover how to book the best Zoo Negara tickets, tips and suggestions for a remarkable visit, and much more.

Exhibits at Zoo Negara

Zoo Negara tickets

Giant Panda Conservation Centre

One of Zoo Negara's most popular exhibits is the Giant Panda Conservation Centre. Xing Xing and Liang Liang, two adorable pandas, call Zoo Negara home as a symbol of friendship between China and Malaysia. But hurry, they'll only be here until 2024! Just 22 countries in the world have pandas – this is a rare chance to see these amazing creatures up close.

Zoo Negara tickets

Rimba Biodiversity

Butterflies are frequently misunderstood because they are classified as insects. But these stunning creatures are critical to the life of all vertebrates, including ourselves! Take a closer look at these winged beauties in many different colors and forms at the spectacular Butterfly Garden.

Zoo Negara tickets hornbill

Hornbill Centre

Seven species of hornbills are housed in Zoo Negara, out of a total of ten species identified in Malaysia. In 2010, the Hornbill Centre was established as a breeding centre for Great Hornbills, Rhinoceros Hornbills, Wrinkled Hornbills, and Oriental Pied Hornbills.

Zoo Negara tickets

Reptile House

The Reptile House in Zoo Negara has both outdoor and indoor exhibits. Behold the world's largest crocodiles, the saltwater or estuarine crocodiles, who are relaxing in their pool. Tortoises, terrapins, and lizards are also on display in the Reptile House. The Reptile House's ground level houses both venomous and non-venomous snake collections.

Zoo Negara tickets elephant

Malaysian Elephants

Three gentle Malaysian elephants call Zoo Negara home. Siti, Sibol, and Trang, who are originally from Pahang, are in their late twenties and early thirties. Even though these elephants have long since retired from the elephant show, they remain the zoo's three superstars.

Zoo Negara tickets swans

Lake Birds

Over 300 free-roaming birds live in the Tunku Abdul Rahman lake, located in the heart of Zoo Negara. The two islands in the middle of the lake are home to painted storks, ibises, egrets, swans, and pelicans. Prepare your camera for excellent photo sessions, particularly around their feeding times of 11:00 a.m. and 3:00 p.m.

Zoo Negara tickets storks

Bird Aviary

The Bird Aviary at Zoo Negara houses one of the country's largest collections of bird species. Visit Zoo Negara and see the Milky Storks in their native habitat. You can also take a stroll around the Bird Aviary and listen to the orchestra of nature's melody created by various birds.

Zoo Negara tickets

Australian Plain

A group of wallabies, as well as one of Australia's most famous icons, the kangaroo, live at this Australia-themed exhibit. A flock of emus, Australia's largest bird, share the same display as the wallabies. Pademelons, the smallest of the zoo's marsupials, can also be found in the zoo.

Zoo Negara tickets

Humboldt Penguin

On January 23, 2010, eight Humboldt penguins traveled from a frigid Czech Republic Zoo to the tropical rainforest of Zoo Negara as part of a captive breeding operation. These flightless birds are named after Alexander von Humboldt, an 18th century explorer, who discovered the Humboldt Current off the coast of South America.

Children's World

​​Children's World is a place where you can let your kids run around and have their senses stimulated while having fun. Your children can pet the deer, goats, and miniature horses inside. Count the bunnies or tortoises in your child's displays to help them learn numbers.

Zoo Negara tickets black bear

Bear Complex

Out of the world's eight bear species, you can see three: Asiatic Black Bear, Brown Bear, and Malayan Sun Bear, without having to travel the globe. If you're a bear fan, the Bear Complex is where you'll find these majestic creatures. Bring a nice lunch and join the bears for a picnic.

Zoo Negara tickets

Savannah Walk

Savannah Walk, the zoo's biggest open-plan exhibit, is home to Sable antelopes, Scimitar-horned oryx, giraffes, ostriches, zebras, and white rhinoceroses, among other African creatures. The Savannah Walk closely resembles the actual Savannah lowlands in Africa, despite the lack of trees to provide shade.

Zoo Negara tickets hippo

Hippopotamus

Duke, Kibu, and Chombie are members of a family of Nile Hippopotamuses at Zoo Negara. We commemorated the arrival of two Nile Hippopotamus calves in 2009. Observe the pygmy hippopotamus as it submerges in the water. It's so still that it could pass for a large rock!

Zoo Negara tickets

Mammal Kingdom

There are many nocturnal animals in the Mammal Kingdom. Leopard cats, slow loris, Malay civets, pumas, leopards, raccoons, striped hyenas, and Binturong all call this area home. If you've ever wondered what a capybara, the world's largest rodent, looks like, the Mammal Kingdom is the place to go.

Zoo Negara tickets

Tunku Abdul Rahman Aquarium

Tunku Abdul Rahman Aquarium is one of the country's oldest public aquariums. It is the country's first-ever exhibition on the Malaysian River Journey, focusing on aquatic animals and vegetation from the highlands to the sea. The aquarium has uncommon and endangered species such as crabs, prawns, aquatic insects, and aquatic vegetation, as well as fish that are regularly found in Malaysian rivers.

Zoo Negara tickets tiger

Cat Walk

The African Lions at Zoo Negara's Cat Walk are the real-life Lion King, reclining on the platform of their open-concept display. During the early morning or late afternoon, look for our newest bundles of joy, the Malayan tiger cubs, playing with their mother in their exhibit. These cats behave in the same way as your domestic cat does at home, with their size being the only difference, of course!

Zoo Negara tickets orangutan

Ape Centre

The Ape Centre is located at Zoo Negara's highest point. There, you may view a group of African chimps as well as two orangutan species; Bornean orangutans and Sumatran orangutans. The Ape Centre is one of the zoo's coolest and most scenic locations, with thick foliage all around.

Other Attractions at Zoo Negara

Outside of animal exhibits, there’s a lot more you can do at Zoo Negara. Here are some of the other attractions available at the zoo for visitors of all ages.

Zoo Negara tickets macaw

Multi-animal Shows

Fun shows featuring sea lions and macaws are organized at the Zoo Negara every day. Currently, the shows are suspended. Please check the official website to check when they reopen.

Zoo Negara tickets tram seat

Tram Rides

Ride around the vast Zoo Negara on a comfortable and safe tram. Kids below 2 can ride the tram for free.

Zoo Negara tickets honeybee

The Mini Bee Museum

Come see some truly colossal bees at the Bee Museum! Zoo Negara is presently Malaysia's largest honey producer.

Zoo Negara tickets

The Multi-Animal Photo Corner

The Multi-Animal Photo Corner is located by the zoo's main entrance and is open only on weekends. Guests can have their pictures taken with snakes, miniature horses, and birds.

Zoo Negara tickets feeding animals

Animal Feeding

Feeding animals is allowed at certain exhibits of Zoo Negara including Children’s World and Javan Deer. The duration is 1 hour only for weekends and public holidays and the exact time may change without prior notice.

Plan Your Visit

Timings
Getting There
Facilities
Accessibility
Show Timetable
Nearby
Food
Stay
Zoo Negara tickets

Zoo: Daily from 9am to 5pm (last admission at 4pm)

Show timings: 11am & 3pm ( Saturday - Thursday)
Animal feeding timings: 12pm to 1pm (Children's World), 2pm to 3pm (Javan Deer)

Fri, Weekends & Public Holidays: 11:30 AM to 12:00 PM and 2:30 PM to 3:00 PM

Zoo Negara tickets

Address: Zoo Negara, Hulu Kelang, 68000 Ampang, Selangor Darul Ehsan

Find it on maps.

By LRT (Light Rail Transit System):

  • Get off at Wangsa Maju Station on the Kelana Jaya Line
  • Take a taxi to the Zoo Negara.

By Bus:

  • Rapid KL number 253 from Wangsamaju, KL's Putra LRT Station
  • From Lebuh Ampang, KL, Rapid KL number 220
Zoo Negara tickets prayer room
  • Prayer Room: Near the zoo's main entrance, there is an air-conditioned prayer area with plenty of space.
  • Zoo Huts: There are several zoo huts throughout the zoo where you and your family may relax.
  • Free WiFi: Free public wifi is provided at the main gate, show amphitheater, and Giant Panda Conservation Centre, so you can stay connected.
  • Stroller: Our new stroller station now offers a baby stroller service. On a first-come, first-served basis, stroller service is available at Information Counter B. RM20.00 is the rental fee.
  • Lockers: Lockers are provided for personal belongings storage at the Ticket Counter. The rental cost is RM2.00.
Zoo Negara tickets

At Information Counter B, wheelchairs are available for rent on a first-come, first-served basis. The rental charge is RM5.00, with a refundable deposit of RM50.00. A majority of the zoo is wheelchair friendly and you can get in touch with the support staff for any additional help or guidance.

Zoo Negara tickets

Multi-Animal Show (Sea Lion/Macaws)

Monday to Thursday & Saturday to Sunday: 11:00 AM and 3:00 PM

Friday: 11:00 AM and 3:30 PM

* Multi animal shows are closed for audiences at the moment.

Zoo Negara tickets petaling street market
  • Merdeka Square: Merdeka Square, often known as "Selangor Club Padang" or simply "Padang," is a prominent tourist destination. The square is ringed by flags, with the world's largest flagpole in the center (95 meters tall). The flags in the background represent different Federal Territories and Malaysian provinces.
  • KLCC Park: KLCC Park (Kuala Lumpur City Centre Park) is located in the center of the city, near other prominent attractions such as Suria KLCC and the Petronas Twin Towers. Spanning an area of roughly 50 hectares, this urban refuge, built by world-renowned Brazilian artist Roberto Burley Marx, was created to promote biodiversity in the park.
  • Petaling Street Market: Petaling Street Market is one of the most famous and busy streets in Kuala Lumpur's Chinatown. The market is jam-packed with food stalls, stores, and clubs where visitors can easily lose track of time and spend a whole day without realizing it.
Zoo Negara tickets
  • The Wild Restaurant: Deep in the center of Zoo Negara, the Wild Restaurant serves a variety of delectable fast food and delectable finger food at a reasonable price.
  • Opps Café: Located at the entrance to Zoo Negara, Opps Cafe offers a wide range of food and beverages.
  • Mane Delicious: If you're looking for a refreshing and delectable dessert, stop by this café for some famous 'Ais Kacang' or 'Cendol'!
  • Panda Café: Panda Café serves delectable nasi lemak, curry mee, fried mee hoon, and other meals that are sure to fill a hungry stomach!
  • Hari Harimau Cafe & Savannah Cafeteria: Hungry for a quick bite? Stop by for a great hotdog and waffle or kaya balls.
Zoo Negara tickets

Budget: Leo Backpackers, OYO 43927 Sassana Hotel, Hotel Hibiscus City

Mid-range: Hotel Olympic Malaysia, Ceria Hotel, Queens Service Suites

Luxury: Platinum Suites Kuala Lumpur KLCC, Sky Suites KL City Centre, SKY Suites KLCC by WELT

Conservation and Education at Zoo Negara

One of Zoo Negara's key aims is to conserve Malaysian wildlife. Animals like the False Gharial and Milky Storks are critically endangered species that are less well-known than the Malayan Tiger or Bornean Orangutan. These two species have been successfully bred at Zoo Negara, and work is currently ongoing in tandem with the local Wildlife Department to release them back into the wild!

Zoo Negara is an open classroom where young minds can learn about nature and foster their passion for it. Take a look at our Education Package for schools and groups of children!

Visitor Tips

  • The zoo offers lockers for RM 2 that you can use to store your valuables.
  • If you are traveling with old persons or those who are unable to walk through the zoo, wheelchair services are available for a refundable fee of RM 50.
  • In addition, the zoo has a few huts where you may rest for a while if the searing heat has taken its toll on you and you are feeling fatigued.
  • Wear comfortable footwear if you don't want your feet to suffer during your stay. If you get tired of walking, some trams go around the zoo that you may use. If you want to utilize the tram system, you must purchase a tram pass at the tram counter.
  • The Zoo Negara is enormous; unfortunately, most of the grounds are not shaded to simulate the animals' natural habitat. Bring a hat, an umbrella, and plenty of drink, as the heat may be harsh on a hot day.

All Your Questions about Zoo Negara Answered

Where can I buy tickets to Zoo Negara?

You can buy tickets to Zoo Negara online to avail major deals and discounts.

Where can I buy cheap tickets to Zoo Negara?

You can purchase discounted tickets to Zoo Negara online.

What's the best way to purchase Zoo Negara?

The best way to purchase Zoo Negara Tickets is buying them online at major deals and discounts. It will ensure a hassle-free experience without any long queues.

What is Zoo Negara known for?

Zoo Negara is famous for housing an incredible collection of animals across 200 different species in specially designed exhibit zones.

What is the biggest zoo in Malaysia?

At 110 acres, Zoo Negara, also called the National Zoo of Malaysia, is officially the biggest zoo in Malaysia.

Can I bring food to Zoo Negara?

Yes, there are no restrictions on bringing your food inside Zoo Negara. You can find a comfortable part of the zoo and enjoy a picnic with your family. Remember to clean up after you’re done.

Is Panda still in Zoo Negara?

Yes, the pandas are expected to remain in Zoo Negara at least until 2024 as part of the agreement with China.

What you can do at Zoo Negara?

You can visit the exciting exhibitions, live shows, feeding sessions, and do much more at Zoo Negara.

What are the opening hours at Zoo Negara?

Zoo Negara opens every day of the week from 9 AM to 5 PM.

Where is Zoo Negara located?

Zoo Negara is located at Hulu Kelang, 68000 Ampang, Selangor Darul Ehsan.

Who owns Zoo Negara?

Zoo Negara Malaysia is managed by the Malaysian Zoological Society, a non-governmental organization.